Is E-commerce
for everyone?
'Trinity
of Fears' is pushing entrepreneurs to the web instead of the
high street
London, 26 August 2003
According to new research* commissioned
by ecommerce
software developer Actinic, there is a "trinity of fears" making Britain's
next generation of retailers too scared to start up new businesses on the high
street and pushing them towards the web.
Aspiring
Richard Bransons and Anita Roddicks cite three major issues that
are stopping them from taking the plunge:
- Fear
of robbery, assault and other crime (cited by 61% of
respondents)
- Lack of funds (cited by 51% of respondents)
- Not attracting
enough customers (cited by 31% of respondents)
As a result, potential entrepreneurs find the web more attractive:
68% of would-be retailers say they would sell online if they
had the necessary technical support.
UK shoppers spent £8.8 billion online in the 12 months to
July 2003.
"The
trinity of retailing fears crime, cash and customers is
holding back Britain's retail entrepreneurs.
But selling online
eradicates the danger of physical crime because there is no shop
to raid or physical stock to shoplift," says Chris Barling,
chief executive officer of Actinic, which powers over 10,000
transactional websites. "And of course starting an online
shop is far quicker and cheaper than opening a high street store
and can reach far more customers on a global scale.
"Britons
are more than ready to make a success of online retail, as Martha
Lane-Fox has proven with lastminute.com. Compare the growth of
that company to, say, Thomas Cook which had no choice but to
take decades growing a high street presence."
The
research also shows that Britain remains a 'nation of shopkeepers',
with running a retail business the most popular new business
idea:
- 4
in 10 would-be entrepreneurs want to set up a retail
business;
- 12%
would go for professional services (accountancy firm,
legal practice etc);
- 6% opted for a manufacturing company;
- 4% would start a health
clinic (dentist, chiropodist etc);
- 4% cited a café, sandwich
shop or coffee bar.
What would-be retail entrepreneurs want to sell online: (Goods & Percentage)
- Gifts 18%
- Clothes 18%
- Food 14%
- Hobby goods (comics, model kits etc) 11%
- Leisure equipment
(bikes, camping etc) 4%
- Other (including books, pet shop,
computer equipment, garden goods, educational
goods, music and electrical) 35%
* The research, conducted by Ipsos, was a survey of 1000 UK citizens
over the age of 25. Use of research figures to be attributed
to Actinic
Software.
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